Everett Plumbing and Drains Inc ("we," "our," or "us") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We collect information you provide directly when you request service, fill out a contact form, call or text us, or otherwise interact with our business. This may include:
- Name, address, phone number, and email address
- Information about the service you're requesting (type of issue, equipment, location of the work)
- Payment information when you purchase a service
- Communications you send us (calls, texts, form submissions, emails)
We may also automatically collect basic technical information when you visit our website — such as IP address, browser type, pages visited, and referring site — through standard analytics tools.
How We Use Your Information
We use the information we collect to:
- Provide the plumbing services you've requested
- Schedule appointments and confirm service visits
- Send quotes, invoices, and follow-up communications
- Respond to your inquiries
- Improve our services and our website
- Comply with legal and regulatory obligations
SMS / Text Messaging — Mobile Information
If you opt in to receive text messages from Everett Plumbing and Drains Inc, we will use your mobile phone number solely for transactional and service-related communications such as appointment confirmations, quotes, follow-up messages, and replies to your inquiries.
No information sharing for marketing. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories listed in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You may opt out of SMS messages at any time by replying STOP to any message we send. For help, reply HELP. Standard message and data rates may apply. See our SMS Terms for full details.
Sharing Your Information
We do not sell your personal information. We may share limited information with:
- Service providers who help us operate our business (such as scheduling software, payment processors, and email services), under appropriate confidentiality obligations
- Legal and regulatory authorities when required by law, subpoena, or to protect our legal rights
- Successors in the event of a merger, acquisition, or sale of business assets
We do not share mobile phone numbers or SMS opt-in data with any third parties for marketing purposes.
Cookies and Analytics
Our website uses cookies and similar technologies to remember your preferences, understand how visitors use the site, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some site features.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You can:
- Request access to or correction of the information we have about you
- Ask us to delete your information, subject to legal and operational retention requirements
- Opt out of marketing communications by following the unsubscribe instructions in any email
- Opt out of SMS messages by replying STOP to any text we send
Children's Privacy
Our services are intended for adults 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or your information, contact us:
- Phone: 303-253-7246
- Through our contact form
- Mail: Everett Plumbing and Drains Inc, Colorado